Fast response for storm-damaged roofs. Free inspections, insurance claim assistance, and expert repairs when you need them most.
The Charlotte metro area experiences 40+ hail events and over 100 severe weather warnings annually. From April through September, severe thunderstorms bring damaging hail, high winds, and heavy rain that can cause significant roof damage.
Identify the signs of storm damage and understand the urgency level for repairs.
Follow these steps to maximize your insurance claim and get your roof repaired properly.
Take photos and videos of all visible damage before making any repairs. Include wide shots and close-ups.
Contact your insurance company within 24-48 hours. Most policies have time limits for filing claims.
Have a licensed roofing contractor inspect and document all damage. This supports your claim.
Be present when the insurance adjuster inspects. Have your contractor's report ready.
Compare the adjuster's findings with your contractor's assessment. You can negotiate or appeal.
Use a licensed, insured contractor. Keep all receipts and documentation for your records.
24-48 hour response for damage inspections. Emergency tarping available.
We work directly with insurance adjusters to maximize your claim.
Fully licensed contractors with comprehensive liability coverage.
Look for missing, cracked, or curled shingles; dents in metal components; granules in gutters; and leaks or water stains inside. Hail damage often shows as dark spots or bruises on shingles. When in doubt, get a free professional inspection - damage isn't always visible from the ground.
Yes, if damage exceeds your deductible. Most homeowner policies cover storm, hail, and wind damage. File promptly (within 24-48 hours if possible) and document everything. Even if you're unsure about damage extent, an inspection helps determine if a claim is worthwhile.
Time limits vary by policy and state - typically 1-2 years from the damage date. However, waiting can cause additional damage and weaken your claim. File as soon as possible after discovering storm damage. Some insurers may deny claims for old damage.
If storm damage is extensive enough, yes. Insurance covers the cost to restore your roof to pre-damage condition. If damage is widespread or affects the roof's integrity, full replacement may be approved. The adjuster and your contractor's assessments determine coverage.
Minor repairs cost $200-$500, moderate damage runs $1,000-$3,000, and severe damage requiring replacement costs $8,000-$25,000+. If covered by insurance, you typically only pay your deductible ($500-$2,500 for most policies).
For safety and insurance reasons, professional repair is recommended. DIY repairs can void warranties, lead to improper fixes that worsen damage, and may not be covered if problems persist. Insurance companies also prefer documented professional repairs.
Hail as small as 1 inch (quarter-sized) can damage asphalt shingles. Golf ball-sized hail (1.75 inches) typically causes significant damage. Larger hail can crack tiles, dent metal, and even penetrate roofing materials. Impact-resistant (Class 4) shingles withstand larger hailstones.
Emergency tarping is typically same-day or next-day. Minor repairs take 1-2 days. Major repairs or partial replacement may take 3-5 days. Full roof replacement after storm damage typically takes 1-3 days once materials arrive. Insurance approval can add time to the process.
Document all damage with photos and videos before any repairs. Make temporary repairs only to prevent further damage (tarping, boarding). Save damaged materials for the adjuster to examine. Keep all receipts for emergency repairs. Do not sign contracts until after the adjuster's assessment.
Yes, you have the right to choose your own licensed contractor regardless of what the insurance company suggests. Many insurance companies have preferred contractor programs, but participation is voluntary. Choose a contractor with storm damage experience and insurance claim expertise.
Don't wait - storm damage can worsen quickly. Get a free professional inspection and repair estimate today.
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